Privacy Policy

Account Information: When you register, we collect your email address, name, and authentication credentials. If you sign in with Google or Apple, we receive your name and email from those providers.

Instagram Data: When you connect your Instagram professional account, we access your profile information, media posts, stories, insights, and engagement metrics through the Instagram API.

Usage Data: We collect information about how you interact with the Service, including chat messages with the AI assistant, automation configurations, and feature usage patterns.

Device Information: We collect device identifiers, operating system, app version, and push notification tokens to deliver notifications and improve the Service.

We use your information to: (a) provide and maintain the Service, including AI chat and automation features; (b) analyze your Instagram data to generate insights and recommendations; (c) send push notifications about automation results and important updates; (d) improve and personalize your experience; (e) communicate with you about your account and support requests; (f) ensure the security and integrity of the Service.

Your chat messages and Instagram data may be processed by AI models to provide personalized assistance and insights. AI processing occurs on secure cloud infrastructure. We do not use your personal data to train general-purpose AI models. AI-generated content is based on your data and should be reviewed before acting upon it.

Your data is stored on Amazon Web Services (AWS) infrastructure. We use encryption in transit (TLS) and at rest (AWS-managed encryption) to protect your data. Authentication is managed through AWS Cognito with industry-standard security practices.

We do not sell your personal information. We may share data with: (a) AWS as our cloud infrastructure provider; (b) Meta/Instagram as required by their API terms; (c) payment processors (Apple/Google) for subscription management; (d) law enforcement when required by law. All third-party providers are bound by their own privacy policies and data processing agreements.

We retain your data for as long as your account is active. Instagram media and insights data are synced periodically and stored to provide historical analysis. When you delete your account, we delete all associated data including media files, chat history, preferences, and Instagram data from our systems.

You have the right to: (a) access your personal data through the app; (b) disconnect your Instagram account at any time; (c) delete your account and all associated data; (d) opt out of push notifications; (e) request a copy of your data by contacting support. If you are in the European Economic Area, you also have rights under GDPR including the right to rectification, restriction of processing, and data portability.

We use push notifications to inform you about automation results and important updates. You can manage notification preferences in the app settings or disable them entirely through your device's system settings. Device tokens are stored securely and deleted when you unregister or delete your account.

Influgent is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly. Users between 13 and 18 should review this policy with a parent or guardian before using the Service.

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: contact@influgent.com

Influgent, Inc.
2261 Market Street STE 13880
San Francisco, CA 94114
+1 (628) 444-4160